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How do I log in to the Client Portal and add my wallet address?

Updated yesterday

Whether you're returning to manage your account or ready to set up a payout wallet, here’s how to do it securely:

  1. Go to the Login Page 👉 Visit the Axi Client Portal login page

  2. Enter Your Credentials

    • Enter your email address and password

    • Click Continue

  3. Verify with MFA (Phone or Authenticator App)

    • You’ll be prompted to enter your 6-digit MFA code

      • From Phone (Text Message or Voice Call), if that was your setup

      • Or from your authenticator app. ⏱ Code is valid for 5 minutes

  4. Access Your Dashboard

    • Once verified, you'll be redirected to the Client Portal.

    • ⚠️ If your account is suspended, a message will appear prompting you to contact support.

💳 To Add a Wallet Address:

  1. Navigate to the Wallet tab

    • Click “Add New Wallet”

  2. Enter Wallet Details

    • Nickname (optional)

    • Wallet address (required)

    • Destination tag (optional)

    • Click Add

  3. Verify with MFA (Phone or Authenticator App)

    • If you already completed MFA when logging in, you won't be asked to verify again — your login MFA stays valid for 10 hours.

    • If that 10-hour window has passed, you'll be prompted to enter a 6-digit code, either:

      • From Phone (Text Message or Voice Call) or

      • From your authenticator app (like Google Authenticator, Authy, etc.)

  4. Wallet Saved

    • You’ll see a confirmation message

    • Your wallet is now saved and ready for payout requests.

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