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Why can't I apply for a new trading account?
Updated last month

There are a few common reasons why you might be unable to apply for a new trading account, including:

  • Maximum number of accounts reached: If you have already reached the allowed number of trading accounts, you'll need to close an existing account before applying for a new one. In this case, the "Add New Account" button will not be clickable.

  • Account not verified: If your account is unverified (for example, proof of identity is missing), you will not be able to apply for a new account until verification is complete.

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  • Technical issue: There might be a technical issue while submitting your application. In this case, please check your network connection or try again later.

For any other issues, please contact our Client Services team.

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