In the event of the death of an account holder, Axi should be notified as soon as possible.

The executor can reach out to our Client Services team.

To facilitate the transfer of funds, we will need the Executor to provide us with the relevant documents and details outlined below:

• Your full name, contact number/s, and relationship to the deceased.
• Your photo ID Executor’s proof of identity
• A certified copy of the Death Certificate
• Confirmation of bank details for the funds payment
• Bank Statement confirming that the bank account belongs to the will's executor.

Please Note: The deceased's bank account cannot be closed before we process the transfer of funds.

For further information, please contact our Client Services team.