Withdraw funds using cryptocurrency via the Axi mobile app to your registered crypto wallet.

Eligibility & Requirements

1. Return to Source (RTS) applies: you must withdraw up to the original amount deposited in the same cryptocurrency (based on coin amount, not USD value).

2. RTS for crypto is based on coin amount — not USD equivalent. Example: deposited 0.05 BTC worth USD 200 → must withdraw 0.05 BTC, not USD 200.

3. Profits above the deposited amount can be withdrawn using any other available withdrawal methods shown in the app once RTS is consumed.

4. All crypto network fees (gas fees) are paid by the client.

5. Minimum withdrawal: Depends on the currency. For BTC, the minimum is BTC 0.001. The minimum amount is displayed in the app.

6. Maximum withdrawal per transaction: USD 300,000.

7. Ensure you are logged into your Live account, not the Demo account.

Supported Cryptocurrencies

1. Supported coins: USDT, ETH, USDC, BTC, BCH, LTC, SOL, LINK, XRP

2. You must select the exact network matching your external wallet (e.g., ERC20, BEP20, Polygon). Selecting the wrong network may result in permanent loss of funds

Steps to Complete Withdrawal

1. Open the Axi mobile app and log in to your Live account.

2. Tap the Person icon in the top-left corner.

3. Select My Accounts, then tap Withdraw.

4. Choose your trading account. Ensure correct account selection.

5. Select cryptocurrency as your withdrawal method.

6. Enter the withdrawal amount and convert it to the crypto equivalent. The exchange rate is system-generated, valid for 10 minutes, and refreshes automatically.

7. Select the crypto wallet address where you want to send funds.

8. Double-check coin and network selection before proceeding.

9. Review details and tap Request Withdrawal.

Processing Time

1. Typically, 1–2 business days for Axi to process your withdrawal request (excluding blockchain/network processing time).

2. Crypto withdrawals may be processed quickly once approved, depending on the network.

Important Notes

1. Your balance is adjusted immediately after submitting the request.

2. Enter the amount in your trading account currency — the credited crypto amount is shown automatically.

3. If the withdrawal is unsuccessful, funds will be returned, and Client Services will contact you with the reason and next steps.

See also: How to withdraw via Cryptocurrency — Client Portal

See also: Which crypto network should I use?

Need help?

See the screenshots below for a visual walkthrough of each step in the withdrawal process. If you’re unsure at any stage, this guide can help clarify the process.