Funds can be withdrawn via a Local Payment Agent by contacting the agent used during the deposit and providing the required withdrawal details.

Eligibility & Requirements

1. Withdrawals are processed through the same Payment Agent used for the initial deposit.

2. You must use the Payment Agent contact details obtained during the deposit process.

3. If you do not have the Payment Agent details, start a new deposit request in the Axi Mobile App to retrieve them.

4. Return to Source (RTS) policy does NOT apply to Local Payment Agent withdrawals.

5. All withdrawals via Payment Agent are processed in USD only.

6. Available withdrawal methods (e.g., bank transfer, e-wallet) and fees vary by agent: Please confirm all fees before proceeding.

7. Ensure you are logged into your Live account and not a Demo account.

Steps to Complete Withdrawal

1. Contact your Payment Agent using the contact details from the deposit.

2. Inform the agent that you want to withdraw funds from the trading account.

3. Provide the following: trading account number, withdrawal amount, preferred withdrawal method, and receiving account details.

4. Follow the agent's instructions to complete the withdrawal.

5. Funds will be transferred to the provided account once the request is processed.

Processing Time

Your withdrawal will be processed and credited to your account within 1 to 3 business days. Delays may occur if the account details you provided are incomplete or incorrect.

Important Notes: Payment Agent withdrawals are not processed within the Axi Mobile App: all steps are completed directly with the agent. If you are unsure which agent processed the deposit or if an agent fails to process it within 3 business days, contact Axi Client Services with the account number, agent name, and date of the request.