Axi Partners can contact the Partner Support team through WhatsApp, Live Chat, Support Requests, or Email. Choose the option that best fits your needs. 

1. Live Chat Support 

Best for: Real-time help while using the Axi website or Client Portal. 

• Availability: 24/7 (most queries are answered within minutes). 

• How to reach us: Click the red chat bubble () in the bottom-right corner of any Axi page to start a live chat session. 

2. WhatsApp Support  

Best for: Quick questions and general assistance. 

• Availability: 24/7 (most queries are answered within minutes). 

• How to reach us: Click the [Open WhatsApp] link or scan the QR code with your mobile device to start a conversation instantly. 

• Link: Open WhatsApp Chat 

• QR Code:  

3. Submit a Support Request  

Best for: Technical issues or complex queries requiring account investigation. 

Benefit: This creates a formal support ticket, allowing you to track the progress of your query via email confirmation. 

• How to reach us: [Submit a request here] 

4. Email Support 

Best for: Non-urgent matters or submitting official documentation. 

• Response Time: Our team typically responds within 24 hours. 

• Email Address: partners@axi.com  

Explore the Partner Knowledge Base 

For self-service help, visit our Partner Knowledge Base. It features detailed guides, step-by-step instructions, and resources specifically designed for the Axi Partner programme. 

Visit the [Knowledge Base] to learn more.