Overview

Authorising payments is a critical step in the Mysa payment workflow, reserved for Admins to ensure secure fund transfers. This article explains how to complete the authorisation process and handle any issues that may arise.

A payment moves to the In Auth tab once it has been created from ready to Pay. All direct payments created will also move to In Auth directly. From here, it must be authorised by an Admin before it can be processed by the bank.

Understanding the In Auth tab

Table View

All the below columns are available in the In Auth Tab. By default Due Amount, Status and PO number columns are hidden. These can be made visible by selecting it from 'Configure Columns' icon on the top right of the table.

Clicking on any row will open the the Payment detail view.

Payment Detail view

The Payment detail view has the following information

1. The payment timeline:

   1. How the journey of the payment wil be and at stage the payment is in right now

   2. The status of the Payment

   3. All the Admins that can authorise this payment

   4. Option to view all bills related to this payment

2. Summary - All the payment related information is available here - including Vendor, Source bank, Vednor bank, transaction method Branch, Mysa Category and PO number.

3. Bill Details - Details of the bill related to the payment

4. Option to Raise a dispute

Steps to Authorise a Payment

1. Go to the In Auth tab
   Navigate to the In Auth section to view all payments awaiting authorisation.

2. Select the payment
   Click on the payment you want to authorise. Review all details such as vendor name, amount, payment method, and narration.

3. Click on 'Authorise'
   After verifying the payment details, click the Authorise button.

4. Enter your transaction password
   This is the password you set during onboarding as an Admin.

   

   • If you've forgotten it, click Forgot Password or go to Profile Settings to reset.

5. Enter the OTP sent to your registered mobile number
   A One-Time Password (OTP) will be sent to your mobile number. Enter it to complete authorisation.

   

6. Payment is now authorised
   The payment status will change to Processing and is now being sent to the bank.

What Happens After Authorisation?

• The payment enters the Processing stage.

• If successful, it moves to Success

• If it fails (due to bank error, incorrect details, etc.), it moves to Failed.

• You can track the status from the All Transactions section.

  

When Authorisation Fails

A payment cannot be authorised if:

• The vendor's bank account is in cool-off or inactive

• The bank account has errors (e.g., invalid IFSC or account mismatch)

Rejecting a Payment

If you don’t wish to proceed with a payment:

• Click Reject in the In Auth tab

• The payment will move to the Rejected tab

• The associated bill will reappear in the Ready to Pay tab for reprocessing