Overview

The Reports page lists the various reports and dashboards you can generate in Responsive.

See the Academy course on Reporting for a visual guide.

Executive Dashboard

The Executive Dashboard displays details such as the project stage, project type, Answer Library usage, totals (for projects, sections and questions), how long it takes to complete projects, top authors, Project Value, project stage vs average days, the Project Completion report, the Catalog Associated report, Auto-Respond usage and much more.

See Working with the Executive Dashboard for more information.

Content Library Dashboard

The Content Library Dashboard provides a high-level view of the content in your Content Library and how it is being managed. Use it to quickly understand content volume, review health, usage trends, and ownership coverage—then drill into the Content Library to take action.

See Working with the Content Library Dashboard Dashboard for more information.

Application Usage Dashboard

The Application Usage dashboard is generated based on the active time that a user spends in the application minus idle time.

See Working with the Application Usage Dashboard for more information.

Keyword Trends Analysis

This report extracts keywords from project questions so you can see which topics your issuers are most interested in. You can search and filter for specific keywords as well as specify which keywords should be ignored.

See Using the Keyword Trends report for more information.

Content Review Status Dashboard

The Content Review Status Dashboard helps you track and manage content reviews. It provides a centralized, real-time view of all ongoing reviews across statuses—making it easier to identify bottlenecks, reassign reviews if needed, and ensure timely completion.

See Working with the Content Review Status Dashboard for more information.

ROI Report

The ROI report shows metrics on how Responsive helps your users be productive, as well as how the metrics and key operational efficiencies have changed over time.

See Working with the ROI report for more information.

User report

The User report gives details such as user's projects, project count, section count, time spent and more.

See Reviewing user activity for more information.

Open Task report

This report gives details about the user's open tasks.

See Working with the Open Task report for more information.

Content Usage report

This report gives details about the usage of Content Library contents by user.

See Working with the Content Usage report for more information.

Email report

The Email report lists sent emails.

Note: By default, the Email report is visible only to the Super Admin. If Business Units (BUs) are enabled are enabled by your organization Admins and users with the Email Report permission can also view the Email report.

See Working with the Email report for more information.

Content Search Terms report

This report tracks keyword searches from your Content Library as well as any keyword searches from add-ons such as Responsive LookUp, Slack, and Google Chat.

Note: The Search Terms data is retained for six months only.

See Working with the Content Search Terms report for more information.

User Login Activity report

This report shows information about a user's activity in the application.

See Working with the User Login Activity report for more information.

Project Notes Report

This report lets you download the notes added to projects.

See Working with the Notes report for more information.