Web app - Billing and Downgrade

You can switch your billing cycle for Business and Business Pro subscriptions, moving between monthly and yearly plans as needed.

Switching Billing Cycle

Monthly to Yearly

• Go to Profile Settings by clicking your initials and selecting Account and Settings from the top right.

• Choose Billing from the left menu.

• In Plan Details, click Switch to Yearly.

• The yearly plan starts after your monthly subscription ends, and the yearly amount will be charged when it begins.

Yearly to Monthly

• Access Profile Settings using your initials at the top right, then pick Account and Settings.

• Select Billing from the left menu.

• Click Switch to Monthly under Plan Details.

• Your monthly plan starts once the yearly subscription expires, with immediate billing for the new cycle.

  

Changing Your Subscription Plan

• No need to cancel and repurchase for downgrading.

• Schedule a downgrade to a lower plan within the app; at the end of your current billing cycle, your subscription will automatically switch.

• Go to Profile Settings > Account and Settings > Billing, then click Change Plan.

• Select your desired plan on the next page, review billing details, then click Schedule Downgrade.

• The new plan will take effect when the current billing cycle concludes.