Expiration for signature requests

We’ve introduced a feature in the account preferences that allows you to set the expiration date for signature requests. This feature is designed to help you customize the duration based on your specific business requirements.

Please follow the below steps to customize the expiry date.

• Please go to Account and settings by clicking your initials at the top right.

• Click Preferences on the side navigation panel.

  

• Customize the expiration date from the list, as shown in the screenshot below.

  

• The changes will be automatically saved and will apply to new signature requests. You can verify the expiry date when preparing the documents for signature.

  

• The expiration date will be visible to the signers when they access the document.

  

  Transaction-Level Custom Expiry

  In addition to account-wide defaults, you can now set a custom expiration date for each individual signature request at the time of sending.

  This is useful when specific documents require a shorter or predefined window to be completed, giving you more control without changing your global settings.

  To set a custom expiry for a single document:

  • While preparing a document for signature, look for the “Set Expiry” option.

  • Select a specific date from the calendar widget.

  • This expiry will apply only to that particular request and will override the default expiry setting.

  • Your default account settings remain unchanged.

  This new feature adds flexibility and helps you enforce time-sensitive actions without additional manual steps.