Is NewageNXT cloud-based?

Yes — as Cloud-Based Freight Forwarding Software, NXT delivers real-time visibility, collaboration, and enterprise-grade security using Amazon Web Services (AWS) and ISO certified infrastructure

What shipment types does it support?

The platform supports multi-modal shipments (Air, Ocean FCL/LCL & Road) for both export and import flows.

Do users get real-time visibility?

Yes — customizable dashboards and alerts give you proactive insights into operations, performance metrics, and overall shipment health.

Is there a portal for customers?

Yes — the NewageNXT Customer Portal enables self-service access to shipment status, quotes, tracking, and invoicing — reducing manual email status updates to your customers.

Who is NewageNXT built for?

From small logistics teams to enterprise-scale freight forwarders and 3PLs, NewageNXT supports businesses of all sizes with secured, unified, end-to-end control. The NXT Warehouse (WMS) solution is purpose built for logistics providers that provide SKU level management programs such as e-Com, Fulfillment Centers, Pick & Pack, etc.

Is there a Business Intelligence (BI) portal available?

Yes. Our integrated BI tool empowers you to identify key trends, analyze profit and loss segments, track job profitability, and perform sales analysis, among many other insights. You can also build and customize your own KPIs using this tool.

What does NewageNXT offer?

NewageNXT is a cloud-based, end-to-end freight management solution that handles every aspect of both domestic and international freight operations. Powered by advanced technologies, it streamlines freight forwarding through a single integrated platform.

Why is cloud-based software (SaaS) more advantageous?

NewageNXT is hosted on Amazon Web Services (AWS) and uses the Oracle Database platform—both leaders in their respective fields. The advantages include:

• Cost-effectiveness

• Enhanced data security

• Automatic software updates

• Reliable data recovery and backup

• Scalability of infrastructure as per business needs

What kind of customer support does NewageNXT offer?

• Our support team consists of experienced logistics professionals who are committed to resolving customer issues with personalized care and deep product knowledge.

• We also provide access to Jira, allowing customers to raise support tickets directly through the platform—minimizing dependency on intermediaries. Our team offers 24/7 support for all critical issues.

Is there a mobile app available for sales management?

Yes. Sales teams can use the NewageNXT mobile app to quickly generate quotations and capture additional customer requirements through sales enquiries—enabling faster and more efficient sales processes on the go. Our WMS module also supports a mobile application for in-warehouse operations such as inbound receiving/scanning, putaway, and pick and pack.

Can sailing and flight schedules be maintained in NewageNXT?

Yes. You can manage sailing and flight schedules for both sea and air transportation within NewageNXT. You can create and maintain advanced schedules based on data received from carriers. These schedules can then be seamlessly used for creating bookings and BL documents.

Can HBL/HAWB be generated from NewageNXT?

Yes. You can generate draft copies of HBL/HAWB directly from the system. Upon customer approval, the final documents can be generated and shared with relevant stakeholders.

• There's no need for offline communication—NewageNXT sends automated emails to customers when a draft BL is ready.

• Customers can approve BLs directly via email, without logging into the system.

• Once approved, the system automatically updates the BL status using built-in integrations—making the entire BL process fully automated.

Does NewageNXT include a Finance & Accounting Module?

Yes, NewageNXT has a complete finance and account module that allows Forwarders to perform all activities within one system. NXT also has ability to integrate with other common account solutions such as SAP, SAGE, and Quickbooks for those forwarders that are reliant on exisitng finance and accounting solutions.

What countries does NewageNXT Support?

Newage has customers that are operational in more than 20 countries worldwide. Statuatory requirements related to tax, customs, security filings, and invoice processes vary by country. Newage is continually adding more localization coverage in key markets, including the Americas. Please contact the Newage sales team to get latest coverage for your interested countries.