Overview

LookUp is an add-on feature and must be enabled prior to use. Contact the Customer Success Team, or customersuccess@responsive.io, to enable it.

Responsive LookUp allows your organization to use content stored in Responsive in a wide variety of applications without accessing Responsive. By keeping your curated content in one central location, you streamline your responses without sacrificing accuracy.

This feature is available for Google Chrome, Google Docs (accessed through Google Chrome or Microsoft Edge), Google Chat, Slack, Microsoft Edge (Chromium), Teams, Outlook, and Office (including Word, Excel, and PowerPoint) and allows you to:

• Use information from a document stored in your Responsive Content Library in a Word document
• Add an image from your Content Library into a PowerPoint presentation
• Create a PowerPoint presentation using a template or slides in your Content Library
• Include information from your Content Library in an email
• Fill out an online form with content from your Content Library with your Chromium Edge browser
• Create a project from your Google Chrome browser
• Add Q&A pairs to your Content Library from your Edge browser
• Search your Content Library from Slack, Microsoft Teams and Google Hangouts

See the Responsive LookUp Overview, Google Chrome, Microsoft Edge (Chromium), Google Chat, Slack, Teams, Outlook, and Office (including Word, Excel, and PowerPoint) Academy courses for a visual guide.

Related articles

• Setting Up Responsive LookUp for Microsoft Word, Excel and PowerPoint
• Setting Up Responsive LookUp for Microsoft Outlook
• Setting Up Responsive LookUp for Microsoft Edge
• Setting Up Responsive LookUp for Google Chrome
• Connecting to Responsive LookUp
• Using Responsive LookUp for Word, Excel and Outlook
• Using Responsive LookUp for Microsoft PowerPoint
• Using Responsive LookUp for Chrome and Edge
• Responsive LookUp for Slack
• Responsive LookUp for Google Chat
• Responsive LookUp for Teams

Content Library Access

You can search your Content Library for keywords and copy the information into a document, spreadsheet, slide presentation, email, or online application with just a few clicks.

You can review search responses and see which ones are most popular or updated most recently to help you select the best response. You can also perform advanced searches and filter the response to get the best results quickly.

• If the Include Documents toggle is enabled, your results will include documents from your Content Library.
• When you find the content you want, you can copy and paste it into your original document, presentation, spreadsheet, email, or online form.
• You can only access information in the Answer Library that you already have permission to see in Responsive. If information is stored in a Collection that you do not have access to, for example, you will not be able to see it or use it.

You can also share information with colleagues with just a few clicks.
Note: Colleagues can only see content from Responsive LookUp if they have access to it in Responsive.

Supported software

Supported software includes Google Chrome, Google Docs (accessed through Google Chrome or Microsoft Edge), Google Chat, Slack, Microsoft Edge (Chromium), Teams, Outlook, and Office (including Word, Excel, and PowerPoint).

Adding Q&A Pairs to the Content Library

You can create questions with alternate questions, responses, attach files, assign privacy settings, set moderators, and more.
Note: You must have permission to add Q&A pairs in Responsive to add them in Responsive LookUp.

Supported software

Supported software includes Google Chrome and Microsoft Edge.

Working with Documents

Responsive lets you search documents stored in the Content Library and use the text outside Responsive. Search for the keyword with Include Documents enabled.

Find the document you want to use and click Preview to display the document.

You can also click Download to download it and the heart icon to save it as a Favorite.

In the Preview window, find the text you want to use. Select it, and then copy it.

Paste the information into a document, PowerPoint presentation, email, and more.

Icons on the right of the Preview window show document properties and used history. Click the link icon to get a link to the document you can share.

The window also includes metadata for the document, and includes tools like thumbnails that you can use to navigate in the document.

When you copy from the document, Responsive includes it in the Used Count.

Creating and Managing Projects

Responsive LookUp allows you to create projects without accessing Responsive. You can enter a due date, assign a moderator, assign team members, and more, just as you would in Responsive.

For an existing project, you can see how many sections it has, and how many questions in each one have been answered. A green check indicates that the section has been completed.

You can also update information about an existing project, including the due date, the project stage, primary contact, team members and more.

Supported software

Google Chrome and Chromium Edge

Creating PowerPoint Presentations with Slides and Images Stored in Responsive

Responsive LookUp allows you to create presentations from templates stored in Responsive.

You can add slides and images stored in your Responsive Document Library to your presentation by clicking Apply. You can specify if the source or destination format should be used.