Important: This method is only available to residents of Japan.

Follow the steps below to deposit funds into your trading account in the Axi mobile app using Bitwallet: 

• Open the app and log in.
• From the side taskbar, click “Deposit Funds” — you will see a page displaying your trading accounts and balances.
• Choose the trading account you would like to deposit funds into. 

Note: If you have multiple trading accounts, make sure you select the correct one for your deposit. Depositing into the wrong account may result in a delay if an internal transfer is required. 

• Select “Bitwallet” as your funding method. 

• Enter the amount you wish to deposit and take note of the currency equivalent that will be credited to your trading account.

Note: Minimum deposit amounts apply and may vary depending on the payment method. If you enter an amount below the minimum, you will not be able to proceed with your deposit. 

• Once you have read and agreed to the Terms and Conditions, click “Continue”.

• A confirmation page will appear; double-check all details are correct, then click “Make Deposit” to proceed.

• You will then be taken to Bitwallet’s payment portal. Check the payment information, click “Users who have an account with Bitwallet”, log in, and complete your deposit.

• If you don’t have a Bitwallet account, you can create one directly in the portal by following the steps below:
  • Click “Sign Up” and select your country of residence and enter your email address.
  • Choose your preferred account type, then click “Continue”.
  • Complete the verification process, then click “Proceed to Authentication”.
  • Enter the 4-digit code sent to your registered email address.
  • Provide the following personal details in both Latin letters and Chinese characters, exactly as shown on your official ID:
    • First and last name
    • Gender
    • Date of birth
    • Nationality
    • Residential address
    • Phone number
  • Set up your security question and select your communication preferences, then click “Next”.
  • Choose how you plan to use your account, then click “Next” to proceed.
  • Read and agree to the Terms and Conditions, then click “Confirm your entry”.
  • Review all the details you’ve entered and click “Complete Registration”.
• Once you have successfully created your Bitwallet account, carefully review the deposit details, then click the “Make a Settlement” button to proceed.

Important: The agent payment fee is fully covered by Axi. You will not be charged for it.

Note: Once you’ve made a successful Bitwallet deposit, that wallet will automatically be saved for future withdrawals.

• Once the transaction is successful, you will see the following notifications, and the funded amount will be reflected in the corresponding trading account. You will also receive a notification on your phone if pop-up notifications are enabled.