/ /
Why is the PayNow withdrawal option unavailable?
Updated 3 months ago

PayNow is currently unavailable for withdrawals only due to recent changes affecting our payment providers.

We will notify you as soon as the PayNow withdrawal service is restored.

How can I withdraw funds in the meantime?

Clients can continue to withdraw funds via SGD local bank transfer. To do this, you will need to add a Singapore bank account to your withdrawal options.

Steps to add a bank account for withdrawal:

  1. Go to Withdrawals and select Add new bank details

  2. Choose Singapore as the bank country

  3. Select SGD as the bank currency

  4. Choose Domestic as the transfer type

  5. Select the appropriate bank account subtype

  6. Enter your bank account details and save

Once added, you can proceed with withdrawals using your Singapore local bank transfer.

Funding options (unchanged)

You can continue funding your account using:

  • Debit or credit cards

  • International bank transfers

  • PayPal

  • Crypto wallets

  • PayNow

Was this article helpful?