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Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 71.53% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Axi- Internal SOP

Find essential details about Axi, including customer support hours, complaint procedures, and more.

About Axi

Everything you need to begin your trading journey – from opening an account to submitting required documents, we’ve got you covered every step of the way.

Getting Started

Whether you're using a live or demo Axi account, our FAQs guide you through the features of each account type, helping you maximize its potential.

Trading Accounts

Find FAQs covering everything related to your account, including document requests, account maintenance, and how to close your account.

My Axi Account

Everything you should know about Deposits and Withdrawals using MetaTrader accounts.

Deposits and Withdrawals: MetaTrader

Find all the essential information and resources you need to navigate and trade across our wide range of markets with confidence.

Markets

MT4 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Trading Platform: MetaTrader

Discover how our range of powerful trading tools can elevate your trading experience.

Trading Tools

Everything you should know about Deposits and Withdrawals for Web Platform accounts.

Deposits and Withdrawals: MetaTrader 4 (Web Platform)

Everything you should know about Deposits and Withdrawals for Axi Trading Platform accounts.

Deposits and Withdrawals: Axi Trading Platform (Mobile App)

Margin and Leverage

Trade anytime, anywhere with the Axi Trading Platform (Axi mobile app). Browse our FAQs to find everything you need to make the most of your trading experience.

Trading Platform: Axi Trading Platform (Mobile App)

Trading Platform: MetaTrader 4

MT5 is available on multiple devices – learn how to fully utilize its features on your preferred platform.

Trading Platform: MetaTrader 5

Trading Platform Troubleshooting

Discover how our range of powerful trading tools, including Expert Advisors, VPS, and more, can elevate your trading experience.

Learn about our Axi Affiliates, Introducing Brokers, and Money &amp; Asset Managers partnership options and how they work.

Partnerships

Enhance your trading knowledge with our comprehensive educational videos, designed to help you understand key concepts and improve your trading skills.

Educational Videos

Discover how our range of powerful trading tools, including Copy Trading, Expert Advisors, VPS, and more, can elevate your trading experience.

Everything you should know about Deposits and Withdrawals for MetaTrader accounts.

Introducing Broker

What information can I view on my Marketing Banner tab in the IB Portal?

What information can I view on my Sub-IB’s tab in the IB Portal?

Can I change my password inside the IB Portal?

What information can I view on my Settled Rebate Report tab in the IB Portal?

How can I view or create a campaign in the IB Portal?

What information can I view on my Unsettled Rebate Report tab in the IB Portal?

What information can I view on my Clients tab in the IB Portal?

What information can I view on my Dashboard in the IB Portal?

How can I navigate the IB Portal?

What information can I view on my Fees tab in the IB Portal?

IB Cashback Program: Common Questions & Answers

Partner Loyalty Programme: Frequently Asked Questions

How can I see the clients who registered under me?

How can I ensure my client is linked to my referral code and get my referral link?

How long do I need to wait to access the Client Portal and IB Portal?

Will I get paid if a client trades less than 1 lot?

How much will I get paid per lot and which tier do I qualify for?

Can I earn commission from clients who join the Copy Trading app?

What documents do I need to become an IB?

Can I reassign old clients using my link?

How can I check if my rebate is settled?

How many levels of sub-IBs can I create?

Which tier do I qualify for?

How can I refer someone using my own link?

Will I get paid if my client trades less than 1 lot?

Where can I find the commission/rebate I received?

How much will I get paid per lot?

How can I find the link to share with clients for registration under my IB account? Where can I find my IB referral link?

How can I view the rebate and commission structure for referring people to Axi?

When am I eligible for fees as an Introducer?

How can I find out about ongoing campaigns or promotions available to partner accounts?

Why didn’t I receive my IB rebates on the expected day?

How do rebate tiers work in the IB system?

Why was my rebate not paid in full?

I want to know more about your IB program, but I don’t want to sign up yet without knowing the commission structure. Where can I find this information?