You can upload your identification documents directly through the Axi mobile trading app once you’ve completed the application process.

Note: Until your identity is verified, some restrictions – including deposit and withdrawal limits – will apply to your account. 

Follow the steps below to upload an ID document:

• Log in to your account (using the email and password associated with your account).
• Click on the small ‘human’ shaped icon in the menu.
• To begin the verification process, either:
  • Tap the “Verify ID” banner, which will take you to the ID selection screen, OR
  • Go to “My Application Status” and select “Verify ID”.
• Choose your preferred identification document (Passport, National ID, or Driver’s License).
• Tap “Verify ID” to upload your document and complete the process.

• Position your document within the frame until it is automatically captured. It is important to make sure all information is visible, and to avoid any reflections.
• If you are satisfied with the photo, click "Continue". If not, click "Retake".
• You will then be prompted to align your face within the frame; please ensure you look directly into the camera so your face can be captured automatically.

Important!

• Images must show all four corners of the original document.
• Images must be clear, legible and in full colour; they should not be blurry, black and white, or overly flash-lit. 
• If you are scanning your driver's license or national ID, please capture both the front AND back of the document.
• If images are not clear, you will not be able to proceed with the verification process.

After successful submission, you will see a confirmation message under the ‘Application Status’ page. 

Please note: Automated verification should be completed instantly, but the process may take an additional 1-2 business days if manual checks are required.