To verify your account, we usually ask for a passport, driver’s license, or national ID, as these are the most widely accepted documents.

If you don’t have one of these and only have a residence card, you can still submit it. Just make sure it clearly shows your full name, date of birth, and expiry date. You may also be asked to provide proof of address.

We’ll review it and let you know if it can be accepted, as this can depend on your country’s requirements. If not, we’ll guide you on what to do next.