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How to Add an Allowance

Allowances are recorded in our Global Work Platform™. This article shows how to add an allowance for a supported employee.

A user must have the Company Admin role or HR Manager role to add these payments. 

What is an allowance?

In payroll, an allowance refers to a specific amount of money given to a supported employee on a recurring monthly basis in addition to their regular salary. These are monthly, regardless of pay frequency.  Allowances are often provided to cover certain expenses that an employee may incur. 

The specifics of these allowances can vary greatly depending on the company and the country. Some allowances may be mandatory, while others are optional and provided at the employer's discretion. Some common allowances we see are internet, phone, meal, pension, transportation, wellness, or work-from-home allowances.

 

Because allowances are typically part of an employee’s contractual compensation, any changes require a contract addendum. When you enter an allowance change in our platform, our team will work with you to share a draft addendum.

How to Add an Allowance

Step 1. Log in to the Global Work Platform™.

If you have difficulty logging into the Global Work Platform™, please reference the "I'm having login issues" article.

Step 2. Click on the "?" button in the lower right-hand corner of your screen, then select "Create a New Ticket".

This will pull up our request form, which gathers the information we need to draft an addendum.

Step 3. Select "I am a Customer".

Step 4. Fill out the ticket details.

In the title, state the supported employee's name and "Allowance Update".

In the description, please ensure you include the following details:

  • Supported employee's name

  • Effective date - When should this allowance start?

  • Amount - This should be the monthly amount of the allowance. It should also be entered in local currency.

  • Allowance type - Enter the type of allowance this is.

Under the Topic, select Employee Compensation and Allowance Payments for the subtopic.

Next, choose the country they reside in.

Step 5. Click the "Submit" button.

The button is located in the lower right corner of the ticket creation pop-up.

What happens next?

Our team will begin drafting the allowance addendum. Once it is ready for your review, we will email it to you for approval. Once approved, we share it with the supported employee for signature.

After we get this request, our team will draft the addendum; we email you for approval. Once approved, we share it with the supported employee.

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