Customers FAQ

Pebl

Customers FAQ

Velocity Global Is Now Pebl: Customer Questions Answered

Onboarding

Offboarding

Global Work Platform™

Country Regulation Updates

Employees FAQ

Contractor Management

Payroll and Expense Calendars

Country Compliance Guides

Customers FAQ

Learn how to navigate the Global Work Platform and manage your services efficiently.

Velocity Global Is Now Pebl: Customer Questions Answered

Onboarding

Discover essential resources to streamline customer onboarding and ensure a smooth setup process, including guidance for onboarding employees effectively.

Setting Up Your Customer Account What to Expect When Onboarding Your First Hire(s)Why does Pebl have to issue the offer letter?How should we send our supported employee a work laptop or work cellphone?Can Pebl assist us with the recruitment process?Can we share draft employment agreements with our candidate?

Offboarding

Explore concise, country-specific resources designed to help you navigate the employee offboarding process across your global workforce.

How to initiate Offboarding in the Global Work Platform

Global Work Platform™

Discover resources to help you navigate and maximize the features of our Global Work Platform for managing your global workforce.

Overview of User Roles I'm having login issues. Can you help me?How to contact Pebl Support How to Log in to the Global Work Platform™How to Locate and Download a Supported Employee's Employment Documents How to Assign an HR or PTO Manager to One or Multiple Supported Employees

Time Off

Access key resources for managing employee time off to handle leave requests seamlessly.

How to Reject Supported Employee Time-Off Requests How to Approve Supported Employee Time-Off Requests How to Unapprove a Supported Employee Time Off Request How to View Supported Employee Time Off Information How to View a Supported Employee's Public Holidays

Invoices

Find important resources for understanding and managing your invoices, from viewing details to handling payments efficiently.

How to Use the Invoice Dashboard Why do employer contributions fluctuate on each invoice?How do I pay my invoice?When is our invoice payment due?Where can I find the employee's name on the invoice? I only see the Contract ID.How can I resolve an outstanding payment issue?

Payroll

Find comprehensive resources to help you navigate payroll processes, from setup to managing payments for supported employees efficiently.

How to Add One-Time Payments Such as Commissions or Bonuses How to Add an Allowance How to Adjust the Salary of a Supported Employee How Can I Change the Effective Date or Amount of an Item I've Already Entered Into the Global Work Platform™?

Expenses

How to Assign a Vacation Delegate in Expensify How to Download Reports from Expensify Expensify FAQs for Customers

Integrations

Explore tools to seamlessly connect our platform with your ATS, HRIS, and HCM systems for efficient workforce management.

Workable - Pebl Integration Lever - Pebl Integration JazzHR - Pebl Integration HiBob - Pebl Integration BambooHR - Pebl Integration Ashby - Pebl Integration

Country Regulation Updates

Access summaries of key country-specific regulations that may impact your supported employees, ensuring compliance across global operations.

2025 Country Regulation Updates (Q2: April - June)2025 Country Regulation Updates (Q3: July - September)2025 Country Regulation Updates (Q4: October - December)2026 Country Regulation Updates (Q1: January - March)2026 Country Regulation Updates (Q2: April - June)

Resource Center Terms of Service

Pebl

Resource Center Terms of Service

Find answers or search tickets

Ctrl+K