This article provides answers to FAQs about Pebl's bank verification process.

What is bank verification?

When supported employees in the 39 countries listed below enter new banking information to their profile in the Global Work Platform, Pebl will make a small deposit of $.25 USD equivalent in local currency to the bank account to ensure that the bank account is valid and that Pebl can make deposits to the account. This is to minimize the risk of the bank account not working when making payroll payments.  

In which countries does bank verification occur?

Bank verification will occur in the following 39 countries:

• Australia

• Austria

• Belgium

• Bulgaria

• Canada

• Chile

• Colombia

• Czechia

• Denmark

• El Salvador

• Finland

• France

• Germany

• Greece

• Hong Kong

• Hungary

• India

• Indonesia

• Ireland

• Israel

• Italy

• Japan

• Kenya

• Luxembourg

• Malaysia

• Malta

• Mexico

• Netherlands

• New Zealand

• Nigeria

• Norway

• Panama

• Peru

• Philippines

• Poland

• Portugal

• Romania

• Singapore

• Slovakia

• Korea (the Republic of)

• South Africa

• Spain

• Sweden

• Taiwan (Province of China)

• Thailand

• Türkiye

• United Kingdom

• Uruguay

• Vietnam

How do I know if the bank verification deposit was successful?

1. After you have entered your bank information: You will see the bank account information in “Unverified” Status. Unverified Status means that Pebl is in the process of sending the deposit to the bank and waiting for the bank’s confirmation that the amount has been deposited.

2. If the deposit was successful:  you will see the status updated to “VERIFIED”.

3. If your bank notifies Pebl that the deposit test failed: you will receive an email from Pebl advising you that the deposit failed. This means that the banking information provided was invalid, and Pebl was not able to make the deposit to your account. 

• To fix any banking detail issues, please log into your profile in our Global Work Platform and click “Fix Issue Now” in the Banking Information section of your profile to update your bank information. This will initiate a small deposit to the updated bank.

How long does it take the bank to confirm whether the bank verification deposit succeeded or failed?

It depends on the bank. Generally, Pebl will receive a message from the bank notifying us of a deposit failure or success within 5 business days.

How does the bank verification process affect when I get paid?

Regardless of the success of the bank verification process, Pebl will deposit your payroll, expense reimbursements, and other required payments to the account information you provided. The bank verification process is meant to validate that the account information you provided is correct, and to provide you with enough time to make any changes, before you receive your first payroll to prevent delay in payment.