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Kentucky – Setting Up Two-Factor Authentication (2FA) on Kentucky Department of Revenue

Updated 5 months ago

This article walks you through how to log into Kentucky Department of Revenue (DOR) account and update your Two-Factor Authentication (2FA) settings. Adding Kintsugi’s secure group email allows us to access your Kentucky tax registration directly—no phone calls or back-and-forth codes needed.

✅ What You’ll Need

  • Kentucky DOR login page

  • Your Kentucky DOR login credentials (username & password)

  • Kintsugi Mail's Virtual Mail Group ID
    [Go to Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)

  • Just 5–7 minutes of your time

🔐 Step-by-Step Instructions

  1. Log into the Kentucky DOR portal

    1. Go to https://mytaxes.ky.gov/

    2. Log in using your account credentials, click “Log In Now”

    3. Enter your “Username” then click “Next”

    4. Enter your password and click “Verify”

    5. Check your email then copy the verification code.

    6. Go back to Kentucky DOR website, click “Enter Verification Code Instead”

    7. Enter (paste) the verification code, and click “Verify”.

  2. Go to your account settings

    1. Once logged in, click “OK” to proceed.

    b. Then click the "Log Out" button to be redirected to Kentucky’s My Apps Dashboard.

    logout.png

    c. Once you are on the My Apps Dashboard, click the upward-pointing arrow beside your name and navigate to "Settings."

    settings.png

    d. Click the "Edit" button in the "Personal Information" section.

    edited.png

  3. Update your Two-Factor Authentication (2FA) method

    1. Access the Virtual Mail Group (VMG) ID within the Kintsugi app.
      Navigate to: Configuration > Kintsugi Mail > Virtual Mail Group > Group ID

      Copy the VMG ID:

      ⚠️ IMPORTANT: Please make sure to add your personal or work email in the Virtual Mail Group. This is to ensure you continuously receive important updates and messages from state portals. Check out this help article on Comprehensive Guide to Kintsugi Mail: Understanding and Managing Your Virtual Mail Group to learn more.

    2. Simply paste the Virtual Group Mail ID you copied from the Kintsugi platform into the primary email field below. After entering the required information, click the "Save" button.

      save.png

  4. Verify the change

    • A verification code will be sent to the email address you linked to Kintsugi’s Virtual Mail Group (VMG)

    • Copy the verification code that was sent to the email—the one you added or connected in the Virtual Mail Group. Then, paste it into the website or portal to verify and complete the 2FA setup.
      ​

    Once verified, your account is now connected, and Kintsugi can access it as needed.

Need more information? You can check this help article: FAQs - 2FA and State Portal Access
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