Step-by-step help for Kintsugi sales tax software — connect integrations, track nexus, register, and file returns. Search guides, FAQs, and troubleshooting.

Kintsugi Help Center | Sales Tax Software Support & Guides

Your First Steps to Stress-Free Tax Filing

Getting Started

State Registration & Tax Filing to Ensure Business Compliance

Registrations & Filings

Your guide to integrating third-party services with step-by-step instructions 

Integrations

Manage your Kintsugi subscription, billing details, payment methods, invoices, and learn about pricing plans, refunds, and account changes.

Subscription & Billing

Frequently Asked Questions

Explore our collection of helpful guides, contact information, and tools to assist you with tax-related questions and processes.

Resources

Troubleshooting

Collection of Kintsugi's product & marketing contents

Blogs

Learn how to perform a hard refresh to clear your browser cache in Chrome, Firefox, Safari, and Edge so Kintsugi always shows the most up-to-date content.

Hard System Refresh

Fix the Installation Required error in Kintsugi by updating your browser, disabling pop-up blockers, trying incognito, and clearing cache and cookies.

Troubleshooting Installation Issues: "Installation Required" Error

When the Kin chat panel covers buttons like Register on the Monitoring tab, drag the panel, close it, or lower browser zoom to reach the controls underneath.

Fix Kin Covering the Buttons You Need to Click

No use tax exposure or filing for a state usually means the upload was tagged as sales, the period differs, or use tax is not enabled. Fully taxed purchases still show, with zero owed. See how to fix it.