/ /

British Columbia – Setting Up Two-Factor Authentication (2FA) on eTaxBC

Step-by-Step Guide to Secure eTaxBC Login and Account Access
Updated 4 months ago

This article walks you through how to log into British Columbia eTaxBC portal and update your Two-Factor Authentication (2FA) settings.  Adding Kintsugi’s secure group email allows us to access your British Columbia tax registration directly—no phone calls or back-and-forth codes needed.

✅ What You’ll Need

  • eTaxBC login page

  • Your eTaxBC login credentials (username & password)

  • Kintsugi Mail's Virtual Mail Group ID
    [Go to Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)

  • Just 5–7 minutes of your time

Step-by-Step Instructions

  1. Log In to eTaxBC

    1. Go to eTaxBC login page.

    2. Enter your User ID and Password.

    3. Click Log In to access your dashboard.

      BC1.png

  2. Verify Security Code

    1. Upon entering your login credentials, you will receive a two-factor authentication code sent to the email address or phone number associated with your account.

    2. Enter the verification code, check the reCAPTCHA (if any), and then click "Confirm" to continue.

      BC2.png💡 TIP: Check “Trust this device” — this helps avoid repeated 2FA prompts during the process.

  3. Go to your account settings

    1. Once logged in, navigate to "Manage My Profile"

      BC3.png

    2. Navigate to Security, go to Two-Step Verification section then click “Change Two-Step Settings”

      BC4.png

  4. Update your Two-Factor Authentication (2FA) method

    1. Locate the Email section and click “Add Email”

      BC5.png

    2. Access the Virtual Mail Group (VMG) ID within the Kintsugi app.
      Navigate to: Configuration > Kintsugi Mail > Virtual Mail Group > Group ID

      Copy the VMG ID: 

      Screenshot 2026-01-28 at 10.55.43 AM.png

    3. Simply paste the Virtual Group Mail ID you copied from the Kintsugi platform into the designated field below. After entering the required information, click "Save."

      ⚠️ IMPORTANT: Please make sure to add your personal or work email in the Virtual Mail Group. This is to ensure you continuously receive important updates and messages from state portals. Check out this help article on Comprehensive Guide to Kintsugi Mail: Understanding and Managing Your Virtual Mail Group to learn more.

  5. Verify the change

    1. A verification code will be sent to the email address you linked to Kintsugi’s Virtual Mail Group (VMG)

    2. Copy the verification code that was sent to the email—the one you added or connected in the Virtual Mail Group. Then, paste it into the website or portal to verify and complete the 2FA setup.

    3. Once verified, your account is now connected, and Kintsugi can access it as needed.

    Need more information? You can check this help article: FAQs - 2FA and State Portal Access

    For further concerns, we're always here to help. If you can't find the answer you're looking for, please reach out to us using the chat bubble in the bottom right corner.

Was this article helpful?