How to Download Transaction Reports in the Kintsugi App

Exporting your transaction data directly to your email

Updated 3 months ago

The Kintsugi platform lets you export your transaction data directly to your email in just a few steps. Whether you need a full breakdown of individual transactions or a high-level summary by jurisdiction, you can pull exactly what you need from the Transactions tab.

Report Types at a Glance

Report Type	What It Includes
*Transaction Details*	Full transaction data with jurisdiction-level summaries. Best for detailed audits and record-keeping.
*Transaction Summary*	Aggregated data at the jurisdiction level. Best for high-level reporting and quick overviews.

How to Export a Transaction Report

Follow these steps to export your report:

Log in to Kintsugi.
Select Transactions from the left-side navigation menu.
Click the Export Excel button near the top of the page.
Complete the Send Report form using the fields described below, then click Send to submit your request.

Before You Submit

Review the following before clicking Send to make sure your report is accurate:

Country is correctly selected.
Jurisdiction matches the state or region you need.
Start Date and End Date cover the intended reporting period.
Confirm whether to include transactions with invalid addresses (available in downloading Transaction Details only).

What Happens Next

Once you submit the form, Kintsugi will send your report to your registered email address. You can expect it to arrive within 1 to 2 minutes. The file will be in Excel format (.xlsx) and ready to open or share.

Tips and Common Questions

Which report should I use?

Use Transaction Details when you need to review individual transactions or address audit questions. Use Transaction Summary when you need a quick overview of totals grouped by jurisdiction.

I did not receive my report. What should I do?

Check your spam or junk folder first. If the report is not there after 5 minutes, try submitting the request again. If the issue continues, contact Kintsugi Support.

Can I export reports for multiple jurisdictions at once?

Each export request covers one jurisdiction at a time. To get data for multiple jurisdictions, submit a separate export for each one.

Need Help?

For further concerns, we're always here to help. If you can't find the answer you're looking for, just reach out to us using the chat in the bottom right corner of your screen.