If your business operates through more than one legal entity, subsidiary, or brand, Kintsugi helps keep each entity’s tax data separate and accurate.
This article explains what a multi-entity setup means in ERP and billing systems, when to create multiple Kintsugi organizations, and how to select the correct entity when connecting an integration.
A multi-entity setup means your business operates more than one distinct legal entity inside an ERP or billing platform.
In ERP and billing systems, these entities may be called:
Subsidiaries
Companies
Business units
Accounts
Brands
Legal entities
For example, your business may have:
A U.S. entity and a Canadian entity that file taxes separately
Multiple subsidiaries under one parent company, each with its own EIN
Separate brands or business units with different tax registrations
Different billing accounts mapped to different legal entities
Kintsugi uses organizations as the core unit of tax compliance. Each organization has its own:
Business details, such as legal name, EIN, and address
Tax registrations and nexus exposure
Transaction data synced from connected integrations
Filing obligations and remittance workflows
A single Kintsugi login can access multiple organizations. This allows your team to manage multiple entities from the same account while keeping each entity’s tax data separate.
Each Kintsugi organization has its own unique organization ID. Transactions, registrations, filings, and remittance workflows do not carry over between organizations.
You should create a separate Kintsugi organization for each entity that has its own tax obligations.
In general, a separate organization is appropriate when an entity has a different:
Legal business name or EIN
Set of tax registrations
Sales tax filing responsibilities
Nexus exposure
Remittance workflow
ERP subsidiary or billing account
If two entities file separate sales tax returns or operate under different tax IDs, each entity should have its own Kintsugi organization.
You may not need multiple organizations if the entities are used only for internal reporting and all sales tax is handled under a single legal entity.
If you are unsure how your business structure should be mapped in Kintsugi, contact your Kintsugi Customer Success Manager before setting up your organization(s).
To create another organization in Kintsugi, log in to your account and follow the steps provided here:
How to Add Multiple Organizations for Customers
After adding a new organization, you can then configure that organization’s business details, tax registrations, and integrations independently.
When you connect a supported ERP or billing platform, Kintsugi may prompt you to select the specific entity, subsidiary, company, or account you want to sync.
This ensures that transactions from your source system are routed to the correct Kintsugi organization.
To connect an integration to a specific entity:
Log in to Kintsugi.
Confirm that you are in the correct organization using the organization switcher in the top navigation.
Check the organization listed under your name at the bottom left side of the screen.
If you need to change the organization, just click the current organization, and a pop-up window will open with the list of all of your organizations.
Select the correct organization.
Go to Data Sources.
Click on Browse Integrations.
Select the ERP or billing platform you want to connect. You can filter the list by Billing, E-commerce, Accounting, or HR.
Begin the connection flow and authorize access to your source system.
When prompted, select the entity, subsidiary, company, or account that corresponds to the current Kintsugi organization.
Complete the authorization.
Review the initial sync to confirm that the correct transactions are flowing into the organization.
A few things to know:
If your source system only has one entity, you may not see an entity selection step.
The entity selection experience varies by integration.
Not all integrations currently support entity selection.
Your permissions in the source system determine which entities appear as options.
If an entity is missing during setup, check your permissions in the ERP or billing platform. If the integration does not show an entity picker and you need to connect multiple entities, contact Kintsugi Support before proceeding.
Entity selection is not currently available for all integrations.
If your ERP or billing platform does not support entity selection and you need to connect multiple entities, contact your Kintsugi Customer Success Manager or Kintsugi Support before syncing transactions.
This helps ensure your entity structure is mapped correctly and prevents transactions from being imported into the wrong organization.
Before connecting an ERP or billing integration for a multi-entity business, confirm the following:
You know which legal entities need to be managed in Kintsugi.
You know whether each entity files taxes separately.
Each ERP or billing entity is mapped to the correct Kintsugi organization.
Each entity has its own tax registrations configured in Kintsugi, if applicable.
The person connecting the integration has access to the correct entities in the source system.
You have decided whether to import historical transactions for one entity, multiple entities, or all entities.
If you are unsure whether your business needs multiple Kintsugi organizations, or if you do not see the correct entity during integration setup, contact your Kintsugi Customer Success Manager or Kintsugi Support before syncing transactions.
