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Amendment Request Process and Timeline

Guidelines for correcting filed sales tax returns
Updated 3 months ago

What Is an Amendment?

An amendment is a correction to a sales tax return that has already been filed. If the data on a previously submitted return needs to be updated, an amended return must be filed with the state to reflect the accurate figures.


When to Request an Amendment

You may need to request an amendment if:

  • The sales or tax data reported on a filed return was incorrect.

  • You identified a discrepancy after a return was already submitted.

  • You received updated transaction data that affects a prior filing period.


How to Submit an Amendment Request

To request an amendment, reach out to the Kintsugi's Customer Support team using the chat in the bottom right corner of your screen. Send us the following details:

  • The filing period that needs to be amended

  • A description of what needs to be corrected

  • Any updated data or supporting documentation

Once your request is received and reviewed, our team will process the amended return accordingly.


Processing Timeline

The standard timeline for amendment requests is 4 to 6 weeks from the date the request is received and confirmed. This applies to amendment requests initiated by the customer.

Note: The timeline may vary depending on state-specific requirements and the complexity of the correction needed. Our team works to complete the request as efficiently as possible, and processing is often completed sooner.


Penalties and Interest

If an amendment results in additional tax being owed, the state may assess penalties and interest on the difference. As with back filings, these amounts depend on the state and the nature of the change. Kintsugi will communicate any state-assessed fees as they become available.


Frequently Asked Questions

How do I know if my amendment request was received? You will receive a confirmation from the Kintsugi support team once your request has been logged and is under review.

Does the 4 to 6 week timeline apply to all amendments? Yes. The standard processing time for customer-initiated amendment requests is 4 to 6 weeks.

What if the error was not caused by me? If a discrepancy is identified during our review process, our team will handle it accordingly. For specific concerns, please contact Kintsugi support directly.

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