Why There's No Use Tax Exposure or Filing Appears for a State?

What You See

The state is missing from Monitoring under the use tax Tax Type, or no use tax filing is generated for a period where you expected one.

Why This Happens

1. The upload was processed as sales instead of purchases

2. The purchases fall outside the filing period you are looking at

3. Vendors charged the full applicable tax on those purchases, so the calculated liability is zero

4. You are looking for local-level exposure in Missouri, a Colorado home-rule jurisdiction, or Alaska, where liability is state level only

5. Your organization is not enabled for use tax in production

How to Fix it

If the upload type is wrong:

1. Open your upload history and check whether the file is marked as a purchase upload.

2. If it was processed as sales, re-upload with Purchases selected, then confirm the rows appear under the Purchases tab in Transactions.

If the period does not match:

1. Check the transaction dates on the affected purchases against the filing period.

If vendors charged full tax:

1. No fix is needed. A line where the vendor charged the applicable amount or more carries zero liability, so no exposure is created.

If you expected local-level amounts:

1. No fix is available in this release. Local-level use tax in Missouri, Colorado home-rule jurisdictions, and Alaska is not calculated.

If your organization may not be enabled:

1. Reach out via the chat bubble in the bottom right and ask us to confirm your enablement.

How to Confirm it is Resolved

The state appears in Monitoring under the use tax Tax Type, or the filing for the period shows the expected liability.

Need Help?

Reach out via the chat bubble in the bottom right. To help us resolve this quickly, please include:

• The state and period you expected exposure or a filing for

• The upload file name and date

• A screenshot of the Monitoring or Filings view