In certain situations, QuickBooks may revoke its authorization with Kintsugi, which temporarily pauses data syncing. This typically happens on the QuickBooks side and doesn't require you to reinstall the integration.
To resume syncing, simply reauthorize your existing QuickBooks connection through your Kintsugi dashboard.
You may need to reauthorize your QuickBooks integration if:
QuickBooks revokes the connection unexpectedly.
Data syncing pauses without any changes made in Kintsugi.
You receive a notification indicating the integration needs attention.
Reauthorization is a quick process that re-establishes secure access and restores normal syncing.
Follow these steps to reauthorize your connection:
Log in to your Kintsugi account.
Go to the Data Sources tab.
Click Browse Integration.
Locate the QuickBooks integration and click the three dots.
Click Re-authorize.
Once you complete these steps, your connection will be re-established and data syncing will resume automatically.
After reauthorizing, you can expect the following:
Syncing resumes automatically with no additional action required.
Historical and ongoing data continue flowing as expected.
The integration remains intact without needing a reinstall.
This process minimizes disruption and quickly restores your system.
If you encounter any issues during reauthorization or have questions about your QuickBooks connection, contact our support team. We're here to help ensure your integrations remain fully operational.