This help articles will help you better understand two data connection types offered in Kintsugi.
Read-only integrations provide limited access, allowing data synchronization from your connected platform while restricting any modifications or adjustments to sales tax information on invoices. This means that:
You must manually configure and maintain tax settings within the connected platform
It is your responsibility to ensure that sales tax collection is enabled and configured properly.
IMPORTANT:
Since Kintsugi does not modify tax settings for Read-only integrations, you should:
Confirm that your integrated platform (e.g., Shopify) is set up to collect sales tax in the correct jurisdictions.
Ensure your products are categorized correctly within your store account to align with Kintsugi's tax calculations.
Regularly review your tax settings to avoid discrepancies between Collected Tax and Calculated Tax.
We are maintaining a running list of integrations currently classified as Read-only. This list will be updated as changes are made.
Tax Engine Integrations have both read and write access, allowing Kintsugi to modify tax details in the integrated system. With Tax Engine integrations:
Kintsugi can update or override tax details on invoices in the connected platform.
This ensures that calculated tax matches the collected tax within the integration.
Manual tax adjustments are significantly reduced, saving time and preventing errors.
We are maintaining a running list of platforms with Tax Engine integrations. This list will be updated as changes are made.
For further concerns, we're always here to help. If you can't find the answer you're looking for, just reach out to us using the chat in the bottom right corner of your screen.