/ /

How to Download Order Reports from Amazon Seller Account

Learn how to download order reports from Amazon Seller Central, including current, recent, and archived historical reports, to keep records for tax filing.
Updated 27 days ago

This guide shows you how to download order reports directly from your Amazon Seller Central account. Kintsugi customers most often need these reports to backfill historical sales data, supply order data before the Amazon integration is connected, or keep offline records for tax compliance.

Tip: If you want Amazon data flowing into Kintsugi automatically, connecting the integration is the fastest long-term option. See the Amazon Read-Only Integration Guide. This article covers the manual download route.

Before You Begin

You will need:

  • An active Amazon Seller Central account

  • Your login credentials (email and password)

  • Permission to view order reports on the account

If you are not the account owner and cannot see the Orders section, ask the account owner or administrator to grant you report access. The steps they need are in Granting Read-Only Amazon Access.

Step 1: Open the Order Reports Page

image.png

  1. Go to sellercentral.amazon.com and sign in.

  2. Click the menu icon in the top-left corner of your dashboard.

  3. Hover over Orders.

  4. Select Order Reports from the submenu.

Note: If you do not see the Orders section, your user role does not have report access yet. The account owner can grant it from Settings, then User Permissions.

Step 2: Download Orders from the Last Two Years

image.png

The All Orders tab covers orders from roughly the last two years and includes both Fulfilled by Amazon (FBA) and seller-fulfilled orders.

  1. On the Order Reports page, open the All Orders tab.

  2. In the date range dropdown, select Exact dates.

  3. Enter the start and end dates you need.

  4. Click Request Report. Amazon generates the file in the background.

  5. When the report appears in the Download section with a Ready status, click Download.

Tip: Large date ranges take longer to generate. If a long range stalls, split it into smaller ranges (for example, one quarter at a time) and request each one separately.

Step 3: Download Orders Older Than Two Years

image.png

Amazon automatically archives orders that are more than two years old, so they no longer appear in the All Orders tab. You can still download them from the Archived Orders tab.

  1. On the Order Reports page, open the Archived Orders tab.

  2. Select the date range you need.

  3. Click Request.

  4. Wait for the report to generate. This can take up to 45 minutes, so feel free to work on something else in the meantime.

  5. In the Download section, click Refresh to check the status, then click Download once the report is ready.

Good to know: Archived reports include both FBA and seller-fulfilled orders, but they do not contain buyer personal details such as names or addresses. They still include the order data that matters for tax purposes, like purchase date, product, quantity, price, and tax.

What to Do with Your Reports

Once downloaded, your reports open in Excel or Google Sheets. From there, you can bring the data into Kintsugi:

  • Upload the data to Kintsugi. Use the CSV upload flow to import historical transactions. See Uploading Sales Transactions via CSV in Kintsugi.

  • Connect the integration for ongoing data. Manual downloads are great for historical backfills, but the Amazon integration keeps new orders syncing automatically so you do not have to repeat this process.

FAQs

Q: Why are my older orders missing from the All Orders tab?
A: Amazon archives orders that are more than two years old on a monthly basis. They are not gone; they have simply moved to the Archived Orders tab (see Step 3).

Q: What file format will I get?
A: Order reports download as text or CSV files. Both open directly in Excel or Google Sheets.

Q: Can Kintsugi pull these reports for me?
A: Yes. If you grant Kintsugi read-only access to your Seller Central account, our team can retrieve the reports on your behalf. See Granting Read-Only Amazon Access. For most customers, though, connecting the Amazon integration is the simplest option because your data stays current without any manual steps.

Q: My report request seems stuck. What should I do?
A: Give it time; larger reports can take a while to generate. Click Refresh in the Download section to check the status. If a big date range never completes, request smaller ranges instead.

Need Help?

If you run into issues accessing your Amazon Seller account or downloading reports, we are happy to help. Reach out to us using the chat in the bottom right corner of your screen.

Was this article helpful?