Keeping your payment information current is easy! Follow these simple steps to update your credit card details within the Kintsugi app:
Follow these steps to update your credit card inside the Kintsugi app:
Log in to your Kintsugi account.
From the left-side menu, select Configuration.
Go to Billing Details.
Look for Payment Method and click the Edit button.
You will see a form with the Payment Methods. Add your new credit card details and click Save.
Log in > Configuration > Billing Details > Payment Method > Edit > Enter New Credit Card Details > Save
Tip: If you’re updating your card to resolve a payment issue, please reach out to Kintsugi Support after saving your new card. We can help reinitiate the payment for you if needed.
Kintsugi accepts ACH bank transfers for subscription payments from U.S. customers.
If you'd like to switch from a credit card to a bank account, check out this help article How to Pay for Kintsugi via Bank Transfer (ACH)
For your security, never send bank account or routing numbers by email or chat. We'll always provide a secure link.
Note: The bank details you enter here are used to pay your Kintsugi subscription. They're separate from the bank details used for sales tax remittance.
For further concerns, we're always here to help. If you can't find the answer you're looking for, just reach out to us using the chat in the bottom right corner of your screen.