Utah – Setting Up Two-Factor Authentication (2FA) on TAP Portal

This article walks you through how to log into Utah Taxpayer Access Point (TAP) portal and update your Two-Factor Authentication (2FA) settings. Adding Kintsugi’s secure group email allows us to access your Utah tax registration directly—no phone calls or back-and-forth codes needed.

✅ What You’ll Need

• Utah TAP Portal login page

• Your Utah TAP Portal login credentials (username & password)

• Kintsugi Mail's Virtual Mail Group ID
  [Go to Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)

• Just 5–7 minutes of your time

🔐 Step-by-Step Instructions

1. Log into the Utah TAP Portal

   1. Go to https://tap.tax.utah.gov/TaxExpress/_/

   2. Enter your username and click “Sign In”

      

   3. Upon entering your login credentials, you will receive a two-factor authentication code sent to the email address or phone number associated with your account.
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      Enter the verification code, then click "Continue".

      

      💡 TIP: Check “Trust this device” — this helps avoid repeated 2FA prompts during the process.

   4. Enter your password if being prompted.

2. Go to your profile

   1. Once logged in, click “Manage My Profile”

      

   2. Navigate to Security section.

      

3. Update your Two-Factor Authentication (2FA) method

   1. Locate the Email section and click “Manage Emails”

      

   2. Click "Add Email"

      

   3. In the Kintsugi App, access the Virtual Mail Group (VMG) ID.
      Navigate to: Configuration > Kintsugi Mail > Virtual Mail Group > Group ID
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      Copy the VMG ID:

      

      ⚠️ IMPORTANT: Please make sure to add your personal or work email in the Virtual Mail Group. This is to ensure you continuously receive important updates and messages from state portals. Check out this help article on Comprehensive Guide to Kintsugi Mail: Understanding and Managing Your Virtual Mail Group to learn more.

   4. Simply paste the Virtual Group Mail ID you copied from the Kintsugi platform into the designated field below. After entering the required information, click "Save."

      

4. Verify the change

   • A verification code will be sent to the email address you linked to Kintsugi’s Virtual Mail Group (VMG)

   • Copy the verification code that was sent to the email—the one you added or connected in the Virtual Mail Group. Then, paste it into the website or portal to verify and complete the 2FA setup.
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   Once verified, your account is now connected, and Kintsugi can access it as needed.

Need more information? You can check this help article: FAQs - 2FA and State Portal Access
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For further concerns, we're always here to help. If you can't find the answer you're looking for, please reach out to us using the chat bubble in the bottom right corner.

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