Get started with Shippit, and prepare to ship your first package

Set up my account

Integrating Shippit with ecommerce and carrier platforms, or using our API

Integrating with other platforms

Automate your shipping, and get your system and orders ready for fulfilment

Order management

Order fulfilment, from warehouse to packaging to pickup

Pick, pack, and fulfilment

Information about shipping bulky or dangerous goods, or sending goods internationally

Freight types

Allocate orders to the best carrier, and the right service level, every time

Carrier allocation

Everything you need to know about the carriers Shippit supports

Carrier management

AI-power your fleet with NowGo route optimisation software

NowGo delivery management

Data, dashboards, and AI-powered features to inform decisions and ship smarter

Reporting, analytics, and AI

Information about billing, permissions, and transit protection

Accounts and billing

Release notes

What to do if you if you need help from Shippit

Get help

Knowledge Base Top #4.png

Understand the Shippit package allocation engine for seamless package allocation. Streamline your pick and pack operations

Understanding package allocation

Manage your default package settings, to make pick and pack faster, easier, and less error-prone

Package allocation settings

How to package your goods so they reach your customers in the same shape they left, and protect yourself in the case of insurance claims.

Recommended packaging guidelines

Where can I buy shipping and packing supplies?

Work out how to print your labels for shipping success, understand what's on a label, and avoid common labelling mistakes

Understanding shipping labels

The documents you need to get orders from shelves into packages, and out to customers. Learn what is on each, and how to use them.

Packing slips, picking lists, and manifests

Everything you need to know about manifesting your orders, making sure your orders are properly documented, and avoiding manifesting charges

Understanding manifests

Generate a Picklist

Print Labels

Print a Different Address on Your Shipping Label

Choose a Label View

Set up a handheld scanner so you can search and confirm orders, and print labels

Set up a handheld barcode scanner

Set-Up Your Zebra Thermal Printer

Use a handheld scanner to double check that you have picked the correct items for your order

Scan to verify

Use a handheld scanner to confirm orders and print labels

Scan to print

Use a handheld scanner to search for your orders across Shippit

Scan to search

Use Shippit Instant Print to set up your handheld scanner and enable scan to search and scan to print.

Instant Print for Shipping Labels

What causes scanning issues, and how to resolve them to find your order and get it on its way

Troubleshooting incorrect or delayed scan events

A step-by-step guide to booking your carrier pickups and generating manifest reports to keep your shipping on track.

Booking and manifesting your orders

Pickup requirements change depending on what you're shipping, the location, and which carrier you choose. Find out how Shippit books pickups

Understanding pickups

How to make your carrier pick-ups go smoothly and quickly, every time

Pickup best practices

Need to drop off a parcel to a carrier? Shippit supports drop-offs to Couriers Please and HUBBED. Here's everything you need to know.

Drop-off guide

Low volume at a particular pickup location

Managing a Sudden Increase in Volume to Prevent Pickup Issues

Add a Pick-Up Location

Find out what Transit Protection is, how it works, and how you can use it to protect your goods as they are shipped to customers

About Transit Protection

Enable transit protection in your settings to protect your goods against loss or damage.

Turn on transit protection

Find out what transit protection costs, and covers.

Transit Protection pricing

Some carriers offer insurance when you book through Shippit. Find out which carriers offer this, and what you are covered for.

Transit Protection compared to carrier insurance

Submit and manage your transit protection claims online through the Shippit app for a fast, streamlined resolution.

Shippit

Shippit

Shippit

Pick, pack, and fulfilment

Packaging

Print labels and other documents

Carrier pickups and drop offs

Transit protection