Step-by-step help for Kintsugi sales tax software — connect integrations, track nexus, register, and file returns. Search guides, FAQs, and troubleshooting.

Kintsugi Help Center | Sales Tax Software Support & Guides

Your First Steps to Stress-Free Tax Filing

Getting Started

State Registration & Tax Filing to Ensure Business Compliance

Registrations & Filings

Your guide to integrating third-party services with step-by-step instructions 

Integrations

Manage your Kintsugi subscription, billing details, payment methods, invoices, and learn about pricing plans, refunds, and account changes.

Subscription & Billing

Frequently Asked Questions

Explore our collection of helpful guides, contact information, and tools to assist you with tax-related questions and processes.

Resources

Troubleshooting

Collection of Kintsugi's product & marketing contents

Blogs

NetSuite

Set up the NetSuite read-only integration with Kintsugi powered by Vertex. Get your account ID, create a role with required permissions, and sync transactions.

NetSuite Read-Only Integration Guide (SuiteTax)

Set up the NetSuite tax engine integration with Kintsugi powered by Vertex, available on Premium. Get account credentials, role permissions, and sync steps.

NetSuite Tax Engine Integration Guide (SuiteTax)

Answers to common questions about installing and using the Kintsugi tax-engine integration with NetSuite via the Vertex SuiteTax bundle, from setup to config.

NetSuite Integration FAQs

Reconnect your NetSuite integration when it shows Invalid configuration, usually a role or credential issue. See the role checks and reauthorize steps.

How to Reconnect Your NetSuite Integration

Open the original NetSuite invoice, sales order, or cash sale from a Kintsugi transaction using View in Source, which links straight to the record in NetSuite.

Accessing NetSuite Records from Kintsugi Transactions

See how Kintsugi powered by Vertex calculates tax inside NetSuite when you click Preview Tax, which jurisdictions apply, and why a document shows zero tax.