Step-by-step help for Kintsugi sales tax software — connect integrations, track nexus, register, and file returns. Search guides, FAQs, and troubleshooting.

Kintsugi Help Center | Sales Tax Software Support & Guides

Your First Steps to Stress-Free Tax Filing

Getting Started

State Registration & Tax Filing to Ensure Business Compliance

Registrations & Filings

Your guide to integrating third-party services with step-by-step instructions 

Integrations

Manage your Kintsugi subscription, billing details, payment methods, invoices, and learn about pricing plans, refunds, and account changes.

Subscription & Billing

Frequently Asked Questions

Explore our collection of helpful guides, contact information, and tools to assist you with tax-related questions and processes.

Resources

Troubleshooting

Collection of Kintsugi's product & marketing contents

Blogs

View and manage your sales tax filing history and statuses

Filings Tab Guide

Learn how to pause a filing in Kintsugi from the kebab menu to prevent auto-approval, add a reason and resume date, and keep control before the lock date.

How to Pause a Filing to Prevent Auto-Approval

Check filing schedules and state filing activity on the Kintsugi Filings page: use the Current, Back, and History tabs to see what is due and take action.

How to Check Filing Schedules and State Filing Activity

Learn where to see your filed amounts in Kintsugi. Use the Filings filter or Filing History to view period, tax, and remittance details for filed liabilities.

Where to See Your Filed Amounts

Learn how to manually approve unfiled filings in the Kintsugi app. Filings auto-approve on the 5th, and approving a filing also authorizes the linked payment.

Manually Approving Unfiled Filings in the Kintsugi App (and What Happens to the Payment)

Export your Kintsugi filings in a few clicks. Use a quick current-filings export or Advanced Export to filter by country, jurisdiction, date, and status.

How to Export Multiple Filings at Once

Understand every Kintsugi filing status, Unfiled, Filing, Filed, Paused, Issue, Skipped, and Cancelled, what each means, and whether any action is needed.

Filing Statuses Explained: Unfiled, Filing, Filed, and More

Review the use tax Kintsugi calculated for a period and download the filing workbook. See where standalone versus combined sales and use tax returns appear.

Review and Download a Use Tax Filing

Your quick reference for requesting back filings