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Snap-ins overview

Add-on modules for DevRev, called snap-ins, are available on the Marketplace.

Snap-ins are of the following types:

  • Integrations let you connect DevRev with existing systems such as Slack and Jira.

  • Automations perform tasks within DevRev based on events, like responding to customer conversations and linking tickets and issues.

  • AirSync helps you bring data from external sources to DevRev and keep them in sync.

While numerous snap-ins are available and more are in development, you can create your own using DevRev APIs.

Support

Automate

Integrate

AirSync

Auto parts to conversation

Calendly

Salesforce

Auto-reply

Email

Zendesk

Bulk work item uploader

Slack

Rocketlane

Convergence

WhatsApp

Confluence

CSAT on conversation

Instabug

Jira Service Management

CSAT on ticket

Conversation reminder

Search node

Sentiment evaluator

StageFlow automator

SLA change notifier

Slash commands

Work duration

Spam Shield

Operational SLA Metrics

Account deduplication

Set user preference

Ticket reported by

Org tags sync

Commands Surface Expander

Slack Scraper

Ticket approval workflow

Slack message agent

Tracxn sync

Airtable

Build

Automate

Integrate

AirSync

Convergence

GitHub

Jira

Work duration

Harness

Linear

Ticket age in engineering

Bitbucket

ClickUp

Datadog

Qase

Azure Boards

Smart issue creator

PagerDuty

GitBook

Custom field migration

Paligo

Ticket email notifier

DevRev

Send customized emails

Google Mail

Browserstack

Google Calendar

Grow

Automate

Integrate

AirSync

Automate opportunities

Calendly

Salesforce

Ticket Tagger

Snowflake

HubSpot

ServiceNow

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