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Triggers

Triggers serve as the entry point for all workflows. They define the conditions under which a workflow starts and specify what information is forwarded to the following steps in your workflow. The following section lists the different types of triggers you can use. Filter conditions are required in all triggers.

Operation

Input Parameters

Output

Account created

Filter conditions

Account object

Account updated

Filter conditions

Account object

Contact created

Filter conditions

Customer User object

Contact updated

Filter conditions

User object

Enhancement updated

Filter conditions

Enhancement object

Incident updated

Filter conditions

Incident object

Issue created

Filter conditions

Issue object

Issue linked With object

Filter conditions

Issue and linked object

Issue updated

Filter conditions

Issue object

Meeting created

Filter conditions

Meeting object

Meeting updated

Filter conditions

Meeting object

Opportunity created

Filter conditions

Opportunity object

Opportunity updated

Filter conditions

Opportunity object

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