portal-stylesheet-2026-08-06T11:20:22.348Z.css

### **Exciting update!**

The portal banner is now live. Customize your own by going to Settings &gt; Portal Settings &gt; Styling

Exciting update!

Software infrastructure that’s evolved for the AI era.

Computer by DevRev

Your command center for customer support.

Computer+ Support

Build, test, and release with clarity and focus.

Computer+ Build

Customer Support Agent

Computer+ Observe

Connect tools, automate work, and extend your experience with add-on modules provided by DevRev.

Snap-ins

Empowering you to experience the power of Conversational AI

DevRevU

Changelog

Customer portal

Configure and customize the DevRev customer portal to enable customers to create tickets, track requests, search knowledge base articles, and communicate with your support team.

Customer portal setup and administration

Configure SAML-based federated single sign-on (SSO) for the DevRev customer portal using Azure AD, Google Workspace, JumpCloud, or Okta as your identity provider.

Federated identity provider setup for the customer portal

Single sign-on (SSO) allows customers to authenticate once and access the DevRev customer portal without entering credentials again.

JWT-based SSO for the customer portal

Domains and network configuration required for end users to access the   DevRev customer portal through VPNs, firewalls, and other restricted network environments.

Allowlist domains for the customer portal

Configure your customer portal and Plug chat widget in multiple languages to deliver a localized experience.

Multilanguage support for the customer portal and Plug

Understand who can access your customer portal and what they can see — verified customers versus customer admins, how articles are scoped to audiences, and how custom customer groups control access.